Frequently Asked Questions
Everything you need to know about our curated collections and services.
What is your standard shipping policy?
We offer complimentary ground shipping on all domestic orders over $500. For orders below this amount, a flat rate is applied at checkout. Expedited shipping options are also available for time-sensitive purchases.
What is your return and exchange policy?
Items in original, unworn condition with all tags attached may be returned or exchanged within 14 days of the delivery date. Please note that certain sale items and special orders may be designated as final sale.
Do you offer professional alterations?
Yes, Lawrence Covell provides expert in-house tailoring services for items purchased at full price. For online orders, please contact our Denver boutique to discuss local or remote alteration options.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Are the products listed online available in your Denver boutique?
Most items featured on our website are available in our physical store. However, inventory levels fluctuate daily. If you are looking for a specific piece, we recommend calling us to verify availability before your visit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like Apple Pay and Google Pay for a secure checkout experience.